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20 SUSTAINABILITY @ LIDL A better tomorrow. We are working hard and smart to bring about real positive change. Our Sustainability Strategy1 Sustainability along the Entire Value Chain Lidl’s CSR Management focuses on both the direct and indirect effects of our trade along the entire value chain. The Lidl Responsibility Model forms the content basis for the sustainability strategy, the sustainability management and the sustainability reporting for our company. It provides a uniform frame of reference for our sustainability activities as well as potentially relevant CSR topics. It offers us the possibility to evaluate the positive and negative effects of Lidl in regard to sustainable development and to take country- specific features into account. It also enables us to be transparent on our impact along the value chain. Responsible Sourcing Protecting the Environment Team Lidl Lidl Community Works ‘A Better Tomorrow’ is our comprehensive target-led sustainability strategy which sets out clear and ambitious sustainability targets across our four key pillars; Responsible Sourcing, Protecting the Environment, Team Lidl, and Lidl Community Works. This strategy crystallises our commitment to providing a safe and nurturing environment for colleagues, to contribute positively to our communities and to be exemplary environmental stewards. Owen Keogh, Head of Corporate Social Responsibility At Lidl, we believe in clear structure and defining roles and responsibilities to ensure progress through added value and measurable impact. Our strategy and 4 pillars are derived from the Lidl Responsibility Model which encapsulate our areas of greatest impact and influence across our entire value chain. Since our last report, we have further developed our 4 core pillars, utilising the Lidl Responsibility Model, increasing our transparency and our targets while furthering our ambitions to continue to deliver real impact, where it matters most. 1 GRI 102-18, GRI 102-19,GRI 102-20 RESOURCES Protection of Ecosystems Animal Welfare Standards Environmental Protection: Supply Chain SUPPLY CHAIN Employment Related Supplier & Market Human Rights Development Corporate Environmental Management OPERATIONS Employee Responsibility Responsible Products CUSTOMER Transparency Social Value Responsible at Point of Sale Creation Communication