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52 S PLANNING & CONSTRUCTION O OU UR RO OP PE ER RA A T T I IO O N N S ISO 50001 Energy Management certified Sustainably sourced roof and wooden roof beams Refrigerants with less global warming potential Solar Panels now added to specifications Lighting LED Upgrades BER A Rated* Stores Glazing to the highest standard on the market We ensure our new stores and upgrades are built to the highest standards with state of the art materials and equipment. This focus enables us to operate with market leading efficiencies. *Building Energy Rating (BER) of A-rating for new stores representing high energy-efficiency Industry Innovation & Infrastructure We are planning for the future and driving SDG 9.4 Upgrade infrastructure & retrofit industries to make them sustainable, with increased resource use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes. RESOURCES Protection of Ecosystems Animal Welfare Standards Environmental Protection: Supply Chain SUPPLY CHAIN Employment Related Supplier & Market Human Rights Development Corporate Environmental Management OPERATIONS Employee Responsibility Responsible Products CUSTOMER Transparency Social Value Responsible at Point of Sale Creation Communication