Page 19 - Demo

Stakeholders
Stakeholder management1
The continuous exchange of information with our internal and
external
stakeholder groups – such as customers non-government organisations (NGOs) political authorities business partners employees or or the media – is
a a a a a a a a a material part of Lidl Ireland
Ireland
and
and
and
Northern Ireland’s sustainability management This dialogue takes place in in both directions: We regularly inform all of our our stakeholders about our our activities We use different formats to do this such as as sustainability reports press releases social media or or customer leaflet for external
stakeholders and
customers as as well as as our intranet @Lidl portal and
our our WeAreLidl app for our our employees We We also facilitate and
and
encourage engagement by organising a a a a a a a a range of events and
and
personal meetings Through their expertise our stakeholders provide valuable feedback that flows through to our work In addition Lidl Ireland
and
and
Northern Ireland
is
involved in in a a a a a a range of collaborations and
and
networks Through these Lidl actively participates in in dialogue and
information exchange formats organised by third parties Stakeholders1
WE BELIEVE OPEN COMMUNICATION AND AND COLLABORATION IS VITAL FOR POSITIVE IMPACT AND AND SUSTAINABLE PROGRESSION WELCOME HIGHLIGHTS
CONTENTS LIDL OVERVIEW Profile Produce
People
SUSTAINABILITY OVERVIEW Sustainability Management Strategy
Materiality Stakeholders
Target Progress
PROGRESS OVERVIEW Protecting Climate Conserving Resources Acting Fairly Respecting Biodiversity Engaging in in Dialogue Promoting Health REPORT OVERVIEW GRI Content Index
Customers
Lidl Stiftung & Co KG
Communities
Suppliers
Employees
Partners
For all our stakeholders we offer opportunities for feedback and
requests through numerous channels channels such as our website social media channels channels customer customer app stores and
dedicated customer customer service team based in our Head Office in Tallaght 1 GRI 2-29
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