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02 A WELCOME FROM OUR CEO At Lidl we are committed to providing high quality products at market leading value through local sourcing, efficiency and a lean business model. Now over 20 years on the island, Lidl is one of the largest grocery retailers across the country serving more shoppers in communities the length and breadth of the country. We believe it is our responsibility to offer the best service for our customers, suppliers, communities and to protect the environment, building a successful, sustainable future, not just for Lidl, but for all those we serve and impact. Since first entering the market in 1999 in Northern Ireland and 2000 in Ireland, Lidl has established itself as a significant component within the retail industry with a strong network of more than 6,000 employees across more than 209 stores and four Regional Distribution Centres on the island. Our ‘A Better Tomorrow’ sustainability strategy is embedded across our business, harnessing our mission and ensuring future value creation in all we do. ‘A Better Tomorrow’ in Lidl means acting responsibly, leading by example, striving for positive environmental stewardship and community impact; whilst supporting and engaging with all our valued stakeholders. In our last report, we shared our progress across our four core pillars of ‘A Better Tomorrow’: Responsible Protecting the Sourcing Environment Team Lidl Lidl Community Works Corporate Social Responsibility in Lidl means acting responsibly. J.P. Scally, Chief Executive Officer at Lidl Ireland and Northern Ireland Year on year, our impact and progress across each pillar grows. Through our Lidl Responsibility Model we build our pillars, monitor our impact and drive our responsible progress across our entire value chain in line with our 2020 commitments and future goals. As a leading food retailer, we recognise the demand we place on agricultural resources and the environment through our operations, as well the influence we have on our suppliers’ practices. 1 GRI 102-14, 2 GRI 102-15 RESOURCES Protection of Ecosystems Animal Welfare Standards Environmental Protection: Supply Chain SUPPLY CHAIN Employment Related Supplier & Market Human Rights Development Corporate Environmental Management OPERATIONS Employee Responsibility Responsible Products CUSTOMER Transparency Social Value Responsible at Point of Sale Creation Communication