Page 70 - Demo

70 CUSTOMER RESPONSIBLE COMMUNICATION Responsible communication is very important to us at Lidl. Our stakeholders are central to all we do. We make it our priority to ensure constant, effective and impactful communication is maintained between ourselves and all our stakeholders. From information regarding store opening times, to details on our new products, to providing regular updates on our sustainability progress. Our sustainability progress is regularly communicated through all our varied channels. We link this content to our bespoke CSR websites www.lidl.ie/CSR in Ireland and www.lidl-ni.co.uk/CSR in Northern Ireland, where customers and stakeholders can keep up to date on all our initiatives, policies and progress. We are keen to inform customers about our progress but also provide engaging information about sustainability topics. A recent example of this was our ‘Bag for Life’ shopping bags, where we opened a national colouring competition to feature a winning design under the theme “Reduce, Reuse and Recycle”. The competition saw engagement from right across the country and over 3,000 entries! Over 3,000entries in our Bag for Life colouring competition RESOURCES Protection of Ecosystems Animal Welfare Standards Environmental Protection: Supply Chain SUPPLY CHAIN Employment Related Supplier & Market Human Rights Development Corporate Environmental Management OPERATIONS Employee Responsibility Responsible Products CUSTOMER Transparency Social Value Responsible at Point of Sale Creation Communication